COMMUNITY PLANNING

Timberland Regional Library 2025-2029 Strategic Plan
Timberland Regional Library
Project Overview
BvP led the development of Timberland Regional Library’s (TRL) 2025-2029 Strategic Direction, including a comprehensive revision of the organization's Mission, Vision, and Values. Over a 10-month period, our team facilitated TRL’s Strategic Planning Committee and conducted an extensive community engagement process, ensuring representation across the library’s diverse five-county service area, which serves a population of 540,000.
Our approach prioritized inclusivity, balancing the needs of rural, urban, and suburban communities. We designed and executed a robust public engagement strategy, incorporating staff focus groups, site visits to more than a dozen TRL branches, targeted stakeholder interviews, and a user experience survey that collected over 6,800 responses.
Through close collaboration with executive leadership and the Board of Trustees, BvP staff synthesized these insights into actionable strategic priorities that align with both organizational capacity and community needs. The resulting strategic framework provides a clear roadmap for TRL’s future, ensuring it continues to serve as a vital resource for the communities it supports.
Services
Strategic Planning, Community Engagement, Survey Development + Analysis, Meeting Facilitation, Technical Writing + Editing
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