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CLIENT: Valley Transit

LOCATION: Walla Walla, WA

Valley Transit Community Outreach


In partnership with Dantec Inc, BVP led the community outreach process to update Valley Transit’s Comprehensive Operational Assessment. The outreach process was iterative, beginning with on one-on-one interviews and small focus groups to develop recommendations. Building on initial feedback, recommendations were vetted through additional focus groups, an online open house, and a wide-reaching community survey. Using multiple outreach approaches allowed the project team to connect with a diverse range of Valley Transit stakeholders, and successfully engage with more Walla Walla community members than any previous outreach endeavors.


Transit + Mobility, Community Health, Transportation


Facilitation, Community Engagement, Focus Groups, Public Meetings, Survey Design

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